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East Tennessee's Oldest, Largest and Only "Total Solutions Provider" for Kyocera since 1982
3132 Morris Ave. | Knoxville, TN 37909 | Phone: 865-525-4262 | Toll Free: 800-400-4321 | Fax: 865-522-4484  Email: info@4bmc.com
© Copyright 2010, Business Machines Company. All rights reserved.

Solutions
Anybody can sell you a copier, but BMC guarantees a machine that will match your needs. We will also integrate your new system into your existing network, saving you time and money.

Generating documents is a task that we face daily in business and as such, we are faced with all sorts of decisions. Print to the printer, walk to the copier, make multiple copies of the prints from the printer, sound familiar? At BMC, we have helped companies for over 29 years assess their processes and evaluate the productivity and associated costs. Whether you are a small office with limited needs and budgets or a wide enterprise environment, BMC coupled with Kyocera is your answer! BMC and Kyocera partnered together to bring you a winning team. With Kyocera’s award winning products and BMC’s excellence for service, together we can provide uncompromised printing solutions.
ABOUT KYOCERA DOCUMENT SOLUTIONS AMERICA:
KYOCERA Document Solutions America, Inc. (www.kyoceradocumentsolutions.com/us), headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. KYOCERA Document Solutions America is a group company of KYOCERA Document Solutions Inc., a core company of the Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. KYOCERA Document Solutions America, the first document solutions company with third-party certified sales data, has earned numerous honors for its products’ high performance, reliability and cost efficiency. Kyocera Corporation's consolidated net revenues exceeded $13.6 billion for the fiscal year ending on March 31, 2013.

Kyocera's advanced line of exceptional products, software and network solutions make life simpler and business more productive.

Noted industry analysts, technology publications, and even end users have recognized Kyocera's products as innovative document solutions. These accolades reflect their continued commitment to improving and revolutionizing the industry. Kyocera long-life consumables, reduced user maintenance, universal print driver, and network utilities, combined with legendary low total cost of ownership, have made them the number one choice in business.

For a complete list of Kyocera product awards click here.

BMC offers unparalleled IT support of all the products provided. BMC’s trained staff and certified reps will assist the end user in every aspect of connectivity to ensure the solutions will maintain their level of excellence. We work closely with customers and their IT staff to ensure the appropriate equipment is provided as well as all connectivity concerns are addressed. Local service is provided for necessary onsite calls. Our fully trained IT staff makes a variety of knowledge available to a customer’s IT department.

BMC’s fully trained service staff holds all manufacturers certifications as well as A+, Net+ and CDIA + certifications. With this investment in IT support, we guarantee knowledgeable as well as stable and local service. BMC makes this investment with our customers in mind. We are in the business to create business partnerships and fulfill business needs.
BMC offers customized billing. By using flexible billing dates, we cater to each customer’s specific needs.

BMC cares for their customers even down to their billing needs. Service contracts are provided and started on the date the contract is signed, making the contract effective immediately. We answer different billing needs by setting contract dates monthly and quarterly. Our service agreements are offered to cover labor, parts, and supplies (does not include paper or staples) or just labor and parts. We also offer customer care kits for smaller usage to save the customer money.

Meter readings are acquired for billing purposes. BMC always has pleasant staff willing to help a customer in gathering these meter readings. We also provide detailed instructions to gather these readings. We have a variety of ways to submit meter readings for the customer’s ease. These different ways are by phone at 865-525-4262, email at
meters@4bmc.com, fax at 865-522-4484, and on our new web form. This variety is offered to assist the customer in their time constraints.

Billing is one of the most frustrating aspects of doing business and BMC understands this frustration. This is why we offer all of these billing options to help keep the frustration out of your business day!